Equipping an office outside Santiago: measurement, dispatch and installation in regions

Yes, you can equip an office in the regions without traveling to Santiago: Dunati plans the space in plan and 3D based on your plan, ships the furniture and installs it, just like in the capital. Shipping adds a few business days to the delivery time and shipping is quoted on a case-by-case basis. The warranty is the same throughout the country: 3 years on chairs, sofas, armchairs, poufs and booths, and 5 years on desks, storage, tables and receptions.

Does Dunati install office furniture in regions?

Yes, install, not just dispatch. Since 2024, Dunati has delivered orders in 15 of Chile's 16 regions, with Antofagasta, Valparaíso, Biobío, Los Lagos, O'Higgins and Maule among the most frequent. The project is worked the same as in Santiago: plan, plan and 3D proposal, quote, office and installation of the furniture.

How do you measure an office that is in another region?

The planning starts with the plan of the premises, in CAD or PDF with measurements, which you or your architect send. With that plan Dunati puts together the proposal in plan and 3D and reviews it with you remotely. In projects, before manufacturing, Dunati can make a technical visit to rectify measurements, review colors and validate the final details.

If your architect is in charge of the project, Dunati provides DWG and DXF blocks, 3D models and technical sheets.

If the premises are not yet leased, ask for the proposal in advance with the plan of the candidate premises before signing: this way you know if the positions you need fit before committing.

How long does a project outside of Santiago take?

The regional deadline is that of Santiago plus shipping. They are reference periods; The firm is set by each quote:

In projects, the manufacturing period runs from the payment of the advance. Special colors and wood veneers lengthen it.

How does dispatch to regions work?

There are two paths:

• Shopping in the online storefrom https://www.dunati.com: outside Greater Santiago they travel by courier, in their box and unassembled, and the freight is paid upon receipt, directly to the transport company. The courier transit is added to the deadline.
• Equipment projects: Dunati ships and installs, with the transfer quoted on a case-by-case basis.

If you prefer to send your own transportation, pickup at the warehouse at Alcalde Guzmán 0121, Bodega G9, Quilicura, has no cost: Dunati notifies by email when the order is ready and picks up within 2 business days, with the order number and an identification document.

What does the installation include?

The assembly and leveling of stations, desks and storage, the assembly of dividers and cabins, and the connection of the electrification of the furniture to the points left by the construction company. Dunati installs the furniture; It does not carry out electrical or data installations, which come first and are done by the client's or the construction company's electrician. In corporate buildings, Dunati coordinates entry, elevator schedules, and packaging removal with management.

For everything to be done in a single visit, the premises must be finished and with the electrical points in place. It is what is most forgotten in regions: a crew that travels and finds the premises half finished is a second trip that no one had budgeted for.

Who is in charge of the local work?

Dunati is dedicated to furniture and its distribution: space design, furniture, installation and after-sales. The local work is coordinated by your architect or construction company, and if you don't have one in your city, work with allies and can recommend them.

What about the warranty and after-sales?

It is the same throughout Chile, and the legal guarantee of Law 19,496 runs separately. It is made effective by writing to info@dunati.com with the order number and photos of the case: the technicians validate the failure before moving the product. In chairs, after the warranty, only the damaged part is replaced.

How to start a project from regions?

1. Send the map of the premises, the number of people and the city to info@dunati.com or +56 9 8583 5709.
2. Receive the proposal in plan and 3D and review it with Dunati remotely.
3. Approve the quote, with detailed shipping and installation for your region. Projects are paid with 50% advance and the balance before delivery; Companies can request a purchase order within 30 days, subject to Finance approval.
4. Coordinate the installation date with the progress of the premises.

If you pass through Santiago, the showroom at Av. Vitacura 6577, Vitacura, has parking and samples of materials and finishes to choose colors in person.

Does Dunati ship to regions?

Yes. Store purchases travel by courier, unassembled; Projects are shipped and installed, with transportation quoted on a case-by-case basis.

Do you install the furniture outside of Santiago?

Yes. Dunati installs in regions of Chile, not just dispatches.

How long does a project take in regions?

Santiago delivery time plus shipping: between 2 and 7 additional business days depending on the type of order. The firm term is in the quote.

Do I have to travel to Santiago to see the products?

No. The plan and 3D proposal is reviewed remotely. If you can travel, the showroom is open Monday to Friday from 8:30 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m.

Do you do electrical installations?

No. Dunati connects the electrification of the furniture to the points left by the construction company; The electrical installations are carried out by the client's or the construction company's electrician.

Is the warranty the same in regions?

Yes: 3 years on chairs, sofas, armchairs, poufs and booths, and 5 years on desks, storage, tables and receptions, throughout Chile.

Who coordinates the work of the premises?

Your architect or your construction company; Dunati coordinates with them and, if you don't have one, can recommend allies.